Flows
The workflow, written down: the goal, the order of steps, which agents are involved, and where a human must approve. Publish a new version any time — work already in flight is never disturbed.
You describe what needs to happen, in plain language. Mundane works out how — with a team of AI agents that do the work through your systems, pause for your people, and keep a record of every step.
No code, no deployments, no six-month integration project. Every workflow on Mundane is made of the same three parts — all configured, all versioned.
The workflow, written down: the goal, the order of steps, which agents are involved, and where a human must approve. Publish a new version any time — work already in flight is never disturbed.
Specialist AI workers, each with a role, instructions and a set of tools. One manager agent runs the room — deciding who works next, when to ask a question, and when the job is done.
What agents are allowed to touch: your internal systems, third-party services, documents, knowledge bases. Credentials stay encrypted, and every outbound call is screened before it leaves.
Every piece of work — a complaint, a claim, an onboarding packet — becomes a run. Here's what happens to it.
From your app, an API call, a schedule or a webhook. The engine loads the flow and a run begins — visible from second one.
The manager agent reads the goal, breaks it into tasks and hands each one to the right specialist. It tracks what's done and decides what happens next.
Each specialist works autonomously — reading documents, calling your systems, checking its own results — then hands back structured output, streamed live.
Any sensitive action — a refund, a payout, an account change — can require sign-off. The run pauses itself and waits. Nothing executes until a person decides.
Every step is saved as it happens. Servers restart, deployments ship, approvals take a day — the run picks up exactly where it stopped. Hours or weeks, it holds.
The result arrives as structured data — and behind it, a ledger: every decision, every action, every approval, and what each step cost. Provable, not anecdotal.
Anyone can demo an agent. Running one on real work — sensitive systems, real money, real customers — takes the parts nobody shows on stage.
Runs live in the database, not in memory. If anything dies mid-run, the work resumes from its last step — automatically.
Flag any action as needing sign-off, and the engine enforces it — with the request, the decision and the decider on record.
Each AI call is metered — what was asked, how long it took, what it cost. Spend is a report, not a surprise at month-end.
Adjust instructions, add a tool, reorder steps — publish and new runs pick it up instantly. Everything versioned, nothing silent.
Mundane is headless — it works behind your interface, over live connections or plain APIs. Your customers see your brand, not ours.
Bring your documents, policies and data. Agents search them directly — answers come from your sources, and cite them.
Deploy in your own cloud or on-prem. Swap AI providers without rewriting anything. Keep your data where your regulator expects it.
Talk to us about deploymentBring one process you're tired of. We'll walk you through how it looks as a flow — agents, approvals, audit trail and all.