QRC Management Agent
Runs every query, request and complaint end to end — logged, classified, resolved or escalated with the SLA clock running. A faulty appliance, a disputed charge, a delayed shipment: any sector, same discipline, full trail.
Solutions
100+ boring jobs, live from week one.
Pre-built, pre-tested, pre-governed agents for every enterprise function. Pick a blueprint, point it at your systems, and go live — with the audit trail already switched on.
Start here
Every complaint answered. Every query accounted for.
Queries, requests and complaints are the highest-volume, most regulated conversations your business has — and most of them are handled in inboxes and spreadsheets. Our QRC solution runs each case end to end: logged, classified, resolved or escalated, with the SLA clock running and a person approving anything sensitive.
A faulty appliance, a disputed charge, a delayed shipment — any sector, same discipline, full trail.
See QRC handled live01Every case captured and classified the moment it arrives — any channel.
02Routine cases resolved autonomously; judgement calls routed to your team with context attached.
03Refunds, replacements and account changes pause for human approval — always.
04SLA timers, escalation paths and a complete record on every single case.
The library
Pick a blueprint. Skip the science project.
Every solution ships with its agents, approval points and audit trail pre-wired. Configure it for your systems and publish — no code, no redeploys.
5 agents
Cross-Channel Support Agent
One agent across chat, email and social — same answers, same tone, full transcript on record.
Ticket Triage Agent
Classifies, prioritizes and routes every ticket the moment it lands, with the reasoning logged.
IT Helpdesk Agent
Resolves the repetitive tickets — resets, access, how-do-I — and escalates the rest with context attached.
Knowledge Base Agent
Turns resolved tickets into articles and keeps them current, so the same question stops arriving.
Going live
Week one, not quarter three.
STEP 01
Pick
Choose the blueprint closest to your process — or bring your own and we'll shape it into a flow together.
STEP 02
Configure
Point it at your systems, set who approves what, and adjust the instructions to your policies. All configuration — no code.
STEP 03
Go live
Publish and it runs — with approvals enforced, every step logged, and changes shippable any time without downtime.
Next step
Which job goes first?
Tell us the process your team complains about most. We'll show you what it looks like handled.